Shop Online or our Retail Store
Visit Belladawn.com to place an order or our retail located 522 Bloomfield Avenue Verona, NJ 07044. Note some products on our web site are not available at our store and vice versa.

Availability of Items
You will receive an email confirming your order, and an estimated delivery date, when your credit card is approved. Otherwise, it will notify you that the credit card failed and will give you instructions on how to resubmit your payment. Once your order ships, an email will be sent to confirm shipment.

Backorders/ Partial Shipments
Except by special arrangement, backordered items will be held until all items are filled. If we are unable to ship your order within 20 business days, we will contact you and give you the option to cancel the order. Partial shipment(s) may be made by special arrangement. Additional shipping charges will apply for each partial shipment. Additional handling costs may also apply.

PRICES
Prices Subject to Change
Prices shown on our web site are subject to change without notice. All prices shown on our web site are net prices exclusive of all other costs, including, shipping; handling; insurance; taxes; duties; tariffs; or the cost of special packaging, marking or other services, which costs shall be borne by the Buyer.  Create a Bella Dawn account and save, there's no charge, and you'll receive special discounts.

ORDER ACCEPTANCE
Order Acceptance and Rejection
Certain orders we are unable to accept and must cancel. We reserve the right, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your order is shipped. Situations may result in your order being canceled include limits on quantities for purchase, errors in product or pricing information, or problems from the credit department and fraud avoidance personnel. We may also require additional verifications or information before accepting any order. We will contact you if any portion of your order is canceled or if additional information is required to accept your order.

Pricing
While Bella Dawn Boutique strives to provide accurate product and pricing information, pricing errors may occur. In the event that an item is listed with incorrect pricing or information due to an error, Bella Dawn Boutique haves the right, to refuse or cancel any orders placed for that item. In the event that an item ismispriced, Bella Dawn Boutique may, at our discretion, contact you or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.

Quantity Limits
Bella Dawn Boutique reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and to orders, that use the same billing and/or shipping address. We will provide notification to the customer email and/or billing address provided should such limits be applied.  If interested in purchasing multiple quantities of items for a corporation, please contact us by email at info@belladawn.com.

PAYMENT OPTIONS
We accept major credit cards issued by U.S. banks, including American Express, Discover, MasterCard, and Visa.  We're sorry, at this time we do not accept checks, money orders or credit cards issued by foreign (non-U.S.) banks, or C.O.D. orders. Please do not send cash.

Credit Card Processing
Credit card orders require your name, billing address and telephone number as they appear on your credit card statement, the card number, expiration date, and Card Verification Code the 3-digit number on the card's signature strip for Discover, MasterCard, or Visa; the 4 digit un embossed number on the front of the Amex card.

SALES TAX
Sales tax is charged for orders shipped to states where sales taxes are applicable. The amount of sales tax charged is based on current state and local tax rates.  Taxes when applicable will appear as separate additional items on our invoices. Shipping and handling charges may also be subject to sales tax in applicable states. Sales tax will be refunded for returned items. State and local sales tax rates are subject to change at any time.

GIFT SERVICES
Gift Certificates
Gift Certificates are available with a minimum of $20. We'll mail the Gift Certificate with your personal greetings and your name listed as sender. Gift Certificates are good for one year from date of purchase, and may be used for any purchase. Coupon discounts cannot be applied to gift certificate purchases. Certificates that ship separately from other items ordered will incur a handling charge. Redeem Gift Certificates on our web site at Checkout time.

Gift Wrap
Bella Dawn Boutique is happy to offer gift-wrapping services on most items. Please contact us for pricing.  Note: When you specify during checkout that an order is a gift, the invoice enclosed with the order will not show the order price or shipping charge.

HANDLING COSTS
For orders with multiple Ship-to addresses, there is a handling charge. However, we are currently unable to accommodate more than one shipping address through online ordering. Toplace a multiple-shipping-address order online, go through the normal Checkout process but denote your requirement in the "Special Instructions” box during checkout and include your email address and daytime telephone number. We will contact you to finalize your order and advise you of the cost.Handling charges also apply for orders with separately shipped Gift Certificates.

OUR GUARANTEE
Your satisfaction is our top priority.  Please contact us if you are not completely satisfied.

PROBLEMS WITH YOUR ORDER
Item Is Missing/Damaged  
If an item is missing from your shipment, or the quantity on an item is short, please contact us with 3 business days  to resolve the matter. We are committed to your shopping satisfaction. If an item you receive from Belladawn.com does not meet your expectations, simply return it to us.

My Order Didn't Arrive
Orders shipped through our Priority and Express shipping options can be tracked on our shipping carriers' Web sites.  We're sorry, but orders shipped by the Standard option cannot be tracked door to door. If you have questions about an order that has not arrived, please contact us and we will be happy to help you.

EXCHANGES AND RETURNS
Returns are accepted on items that HAVE NOT BEEN WORN, ALTERED OR WASHED, with ALL tags attached for a full credit to your credit card, minus shipping charges. You can exchange or return merchandise by mail within 10 days of receipt of purchase. Returns MUST be postmarked within this 10 day grace period.  Call 1-800-239-3006 Tuesday-Saturday 11:00am - 6:00pm with questions or comments. 

PLEASE NOTE: We do not refund any shipping and handling charges. Sale items can only be returned for online credit.  Product exchanges will be processed and shipped within 2 weeks.  Allow two (2) billing cycles for refunds to appear on credit card statements.